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Custom development

Custom systems development

When ready-made platforms don't fit the way you work, we build the system from your requirements: users, processes, data and integrations, in clear phases with testing before handover.

System Users Operations Data Integrations
The decision

When custom development is necessary, and when it isn't

Necessary when
Your process is genuinely different and ready-made platforms don't cover it.
You need to connect multiple systems in a single workflow.
Your team does a repetitive task by hand that could be automated.
You need permissions and approval workflows specific to your organization.
Not necessary when
A ready-made platform covers 80% of the need with light customization.
The goal is a company profile website or a standard online store.
The requirements are still unclear and change every week.
The budget can't support ongoing development and maintenance.
Delivery phases

From requirements to a working system

01
Requirements
Sessions with process owners, documenting workflows and data.
02
Technical design
System architecture, data models, integrations and permissions.
03
Build
Phased development with regular reviews with you.
04
Testing
Functional testing and acceptance testing on realistic data.
05
Handover & go-live
Deployment, documentation and training, then a stabilization period.
Example systems

Areas we work on

Portals & platforms
A public interface with accounts and dashboards for stakeholders.
Internal systems
Automating team processes and reducing manual work.
Bookings & appointments
Schedules, availability, notifications and payment.
Memberships & subscriptions
Tiers, permissions and renewals.
Data dashboards
Bringing data from multiple sources into a single report.
Integrations
Connecting payment, shipping, accounting and messaging systems.
See pricing ranges
FAQ

Custom development FAQ

We start with requirements sessions to define the users, processes, data and integrations, then produce a written scope and delivery phases.

Free · 30 minutes · Online

Book a free consultation

Tell us about your website and the service you need. We review your site before the call, then agree with you on the best next step.

  • An initial review of your site before the call
  • Clear recommendations, no obligation
Service needed